Public sector organisations and governments utilise technology to deliver services in the most cost effective and efficient way. This requires systems which meet the expectations of digitally savvy citizens and employees with the skills to embrace new digital ways of working.
To improve workflows, these technologies also need to be integrated, and it falls to the IT departments to achieve this. Additionally, existing applications require regular updating, but before implementation, IT engineers need to ensure there will be no negative impact on current systems.
Worryingly, this small window between a new release announcement and organisational roll-out is often exploited by hackers. Malicious agents can strike with denial of service attacks or the capture of sensitive data and, in extreme cases, even cripple operations. No organisation is exempt, as the UK’s National Health Service found when it experienced a number of ransomware attacks recently.
To make matters worse, all this is happening against a backdrop of global IT skills shortages. Not surprising then, that many ex-service personnel and former offenders are exploring the potential for new careers in IT.
Our solution can help to upskill your IT personnel; improve the digital and Microsoft Office skills of other staff; and support the military and correction facilities in re-skilling individuals – giving them practical IT experience to improve their employment prospects as they re-enter the job market.