Help & Support

For any of our downloadable guides or documents, you will need Adobe Acrobat reader installed as we publish these as PDF documents.

Guides

Support Videos

Software Requirements

Access to the labs is directly through the browser. We use two technologies to connect to our labs, Java and HTML5.

Java
HTML5
Internet Explorer 11+
Internet Explorer 10+
i
i
Firefox 52
Firefox 52+
x
i
Chrome 29+
Chrome 29+
x
i
Edge 13+
Edge 13+
x
i
Safari 9.1
Safari 9.1+
x
i
Note: Java 1.6 and above supported. We always recommend using the latest version of Java. Check your Java version here.

Recommended system requirements

Processor speed: 2Ghz / multi-core
Screen dimensions: 1920px x 1080px
Broadband / Internet access requirements: 5mb download, 1mb upload

Minimum system requirements

Processor speed: 1.5Ghz
Screen dimensions: 1280px x 1024px
Broadband / Internet access requirements: 2mb download, 256kpbs upload

Downloads

Legal

Contact information

Email: contactus@practice-labs.com

Phone: +44 (0) 203 588 7250